FAQs

Fees for therapy and assessments are on a sliding scale based on gross family income. Please see our fees page for more information. We are committed to providing accessible services and do not want cost to be a barrier. We will consider all requests for fee reductions based on financial need. Please speak to your clinician who will consult with the CPC Directors. 

Psychological services are not covered by MSP in BC. Many extended health benefits plans do provide coverage for psychological services, including those delivered by trainees under the supervision of registered psychologists. Clients wanting to claim costs for therapy or assessment sessions at the CPC should check with their insurance provider to confirm their eligibility to claim services provided by students in training. 

For most services, clients self-refer via our intake line and no physician's referral is needed. The only exception is neuropsychological assessments, where we require a written referral from the family doctor or other medical practitioner. A copy of the neuropsychological assessment report is usually provided to the referring physician (with the client's consent). 

Referrals for neuropsychological assessments can be mailed or faxed to the CPC. The referral should include the reason for requesting a neuropsychological assessment. 

Services at the CPC are provided by Masters- and Doctoral-level graduate students from the SFU clinical psychology program. Student clinicians are supervised in their work by experienced registered psychologists, including the CPC Directors, Clinical Psychology Program faculty, or Clinical Associates. Supervisors do not meet with clients directly, but provide close supervision of student clinicians through case discussion, review of video recordings of sessions, and review of written clinical documentation. 

The CPC offers a variety of therapy and assessment services to clients across the lifespan. Most of the therapy services we provide are to individual clients, ranging from children to older adults. We accept referrals for couples and family therapy and plan to offer more group programs in 2022. Please visit our page on therapy services for more information. 

Our clinic provides psychoeducational, psychodiagnostic, and neuropsychological assessments. Please visit our page on assessments for more information. 

We are unable to offer services to SFU students, staff, or faculty due to the potential for dual relationships. Students are referred to SFU's Health and Counselling centre and staff and faculty are referred to Human Resources for SFU's extended benefits and employee assistance programs.

The CPC is currently offering in-person services at the clinic in addition to virtual therapy services via Zoom. Some aspects of assessments may also be completed via Zoom at this time. Prospective clients will be asked about their preference for in-person or telehealth/virtual services during the phone intake session. Please be aware that telehealth services may not be appropriate for every type of referral. 

At the clinic, we have implemented protocols to offer protection for our clients, students, and staff, consistent with guidance from the Public Health Office of BC, Worksafe BC, and SFU. These include reduced occupancy, physical distancing, use of personal protective equipment (masks, face shields), enhancing cleaning and sanitizing of surfaces, use of air filtering devices, staggered appointment start times, and directional signage for movement within the clinic. We continue to monitor the guidance from the above organizations and will respond proactively to any new mandates issued. As of Spring/Summer 2022, we continue to require masks for clients and clinicans meeting in person at the clinic.