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Phone/LiveHelp
Email: reginfo@sfu.ca
Phone: 778 782 6930
Fax: 778 782 4969
We are currently experiencing technical issues with our call centre software that is impacting the quality of some calls. The issue has been escalated to our technical team for investigation. Thank you for your patience while the issue is resolved. Please do not hesitate to contact us via email at reginfo@sfu.ca
Phones/LiveHelp hours of operation
| Registrar & Information Services | 10 AM - 12:30 PM; 1:30 - 3:30 PM. |
| Financial Aid and Awards |
10 AM - 12:30 PM; 1:30 - 3:30 PM. |
| Student Accounts | Contact student_accounts@sfu.ca |
| Undergraduate Admissions | Mondays, Tuesdays, Thursdays and Fridays: 10:30 AM - 12:30 PM; 1:30 - 3.30 PM. |
| Undergraduate Records | Mondays, Tuesdays and Thursdays only: 10:30 AM – 12:30 PM; 1:30 PM – 3:30 PM. |
Contact Registrar and Information Services via LiveHelp for quick questions regarding goSFU, enrolment, academic dates and deadlines, tuition, University policies and regulations, transcript requests, SFU ID cards, form completion and custom letters. Sign in using your SFU computing ID through a secure connection.
Visit us in-person
Please note that the registrar and information services offices will be closed on all general holidays.
Burnaby campus
location_on Address
Hours of operation
Monday to Thursday: 9 AM - 4 PM
Friday: 10 AM - 4 PM
Surrey campus
location_on Address
Mezzanine (top of the entrance staircase)
250 - 13450 – 102nd Avenue
Surrey, B.C. V3T 0A3
Hours of operation
Monday to Thursday: 9 AM - 4 PM
Friday: 10 AM – 4 PM
Vancouver campus
location_on Address
1100 Harbour Centre, Vancouver
Harbour Centre
515 West Hastings Street
Vancouver, B.C. V6B 5K3
Hours of operation
Monday to Thursday: 10 AM - 5 PM*
Friday: 10 AM - 4 PM
*Thursday, December 12: 10 AM – 4 PM