Advising

Virtual booked advising appointments and in-person drop-in advising hours can be found on Advisor Link.

Access FCAT LiveChat

LiveChat is an online chat platform currently available on Advisor Link for SFU undergraduate students on a first come, first served basis. You can ask 5–10 minute questions to one of the program advisors. All chats are confidential with a secure connection.

1.         Access LiveChat here.

2.         Chatting is only available during the advertised LiveChat advising times. Log onto chat on the day/time your advisor will be online. Schedule below.

3.         When an advisor is online, you must submit your first and last name, SFU student ID number, and conversation subject before requesting to chat.

4.         Once signed in, you will join the LiveChat queue until your chat request has been accepted.

5.         Do not refresh the page, leave the queue, or attempt to access the chat from another device.

Once a LiveChat request has been accepted, you will be sent an automated greeting and can start chatting immediately by typing in the text box. 

LiveChat Hours

School of Communication      Monday to Friday 1:00 – 2:00 PM PST

The session length is subject to the volume of students seeking LiveChat support and the capacity of the Advisor

**The LiveChat queue is closed 10 minutes before the scheduled closing time.**

Email advising
Monday - Friday from 10:00 a.m. to 4:00 p.m.

Please note: Do not email multiple advisors with the same message as this will delay the response time to other students.

Phone or video conferencing advising
Students will be able to book advising appointment via the online Advisor Link.

Meet Our Advisors