Laundry

SFU Residence has state-of-the art laundry rooms located in each of the building. Features include Value Add Centres across the residence buildings, faster response time from technicians, a refund system, an option to load your card online, and a downloadable mobile app to track your laundry cycle.

Sparkle Solutions Website Features

Visit the website and login to your account to access the following features:

Check which machine is available
Check the status of your laundry

Visit the website

Two Ways to Do Your Laundry

Option 1: Use the Laundry Cat App

Introducing the "Laundry Cat" app - a new way to make your laundry routine easier and faster. This app allows you to easily "tap" to pay for laundry using your mobile device, streamlining the process and saving you time.

Here’s how it works:

Download the App: The "Laundry Cat" app is available now and ready for you to download.
Pay with Your Phone: Once you’ve downloaded the app, you just need to activate your account and add funds to your account balance, then you can start using your phone to pay for laundry with just a tap. It’s that easy! If you prefer, you can still use the physical laundry cards as well.

Option 2: Use Your Laundry Card

Your Laundry card is like cash, it can be used by anyone. Please keep it safe.

Each card has a unique serial number on the back of the card
This number is not attached, associated or connected to anyone’s personal information
Take a picture of this serial number so you have it on your phone
Do not put a hole in your SparkleXpress Card. This will result in permanent damage to the cards programming and loss of funds

Prices

Laundry Type	Price
Cold wash	$1.90
Warm wash	$2.00
Hot wash	$2.10
Dry (60 minutes)	$1.90
Dry (top-up for 7 minutes)	$0.25

Options to Load Your Laundry Card

Locations of Machines

SparkleXpress Card

For more information on the SparkleXpress card, please review the following guides: Introducing SparkleXpress (PDF) and Saving Your Laundry Card (PDF).

Service Requests

Service requests can be submitted by email, phone, or the service app. Calls will be attended to within 48-hours from the time of request and 4 hours for emergencies.

Please download the Sparkle Service Request App to submit a service request. Alternatively, you can call 1-866-769-0680 with any service issues or email Service@SparkleSolutions.ca

Privacy Notice

Please download and review the Sparkle Solutions Corp. Privacy Policy (PDF) before using the service.

Residence and Housing