Student Resources

FIND SUPPORTS AT SFU

SFU Health & Counselling provides accessible, individually-tailored, and effective services to improve mental health and wellbeing. All registered SFU students have access to free, confidential, time-limited supports, such as individual counselling, as well as services and virtual programs to address a wide variety of concerns. Health & Counselling has a large inventory of resources to support all students as well as services and resources for:

• Mental health support
• International student support
• LGBTQIA2S+ student support
• Indigenous student support
• Black student support
• Students registered with the Centre for Accessible Learning

My SSP provides free, confidential, 24/7 counselling support with a registered clinical counsellor through the My SSP app or by phone any time of day, from anywhere in the world. My SSP is available to support all SFU students with a range of concerns; you can contact My SSP if you are looking for some extra guidance or support, or if you’re in a state of crisis or distress.

SFU Sexual Violence Support & Prevention Office offers free and confidential support, information, and advice about sexual violence; if you have experienced sexual violence, you can receive help from SVSPO no matter when or where the incident took place.

Centre for Accessible Learning provides disability related information, support, and counselling to the SFU community and supports equal participation by coordinating the provision of reasonable academic accommodations and services for students with disabilities.

SFU Bullying & Harassment Central Hub offers supports and services to anyone, students and employees, who has witnessed or experienced by bullying and harassment at SFU.

TALK TO SOMEONE NOW

SFU Health & Counselling provides daily Drop-in Advising to speak with an Access Case Manager one-on-one (approximately 30 minutes) on a first come, first-served basis and LiveChat Support to assist you with general questions related to mental health support, services, and resources.

My SSP provides free, confidential, 24/7 counselling support with a registered clinical counsellor through the My SSP app or by phone any time of day, from anywhere in the world. My SSP is available to support all SFU students with a range of concerns; you can contact My SSP if you are looking for some extra guidance or support, or if you’re in a state of crisis or distress.

Here2Talk offers all students currently registered in a BC post-secondary institution with access to free, confidential, single-session counselling and community referral services, conveniently available 24/7 via app, phone, and web

Provincial Crisis Lines offer immediate, 24/7 access to services for anyone in the province considering suicide or those with mental health or substance use disorders

• 1-800-SUICIDE is for individuals considering suicide, or for those who are concerned about someone who may be at risk of suicide
• 310Mental Health Support (310-6789) is a crisis line that provides emotional support, information and resources specific to mental health and substance use disorders

Hope for Wellness Help Line offers 24/7 immediate mental health counselling and crisis intervention to all Indigenous peoples across Canada. Call the toll-free Help Line at 1-855-242-3310 or connect to the online chat at hopeforwellness.ca   

HealthLink BC provides medically-approved information on over 5000 health topics, symptoms, medical tests, medications, and tips for healthy eating and lifestyle choices. Call 8-1-1 to speak with a health service navigator (for health information or health services, or to connect you with a nurse, dietitian, or pharmacist) or registered nurse (for non-emergency health concerns) anytime of the day or night

Urgent and Primary Care Centres are available in many communities across British Columbia, and provide access to same-day, non-urgent, non-emergency health care, including in the evening and on the weekends. Visit the link above to locate a Centre in your community or call 8-1-1 to speak with a health service navigator

CONNECT WITH PEERS

Health Peers work with the Health Promotion team at Health & Counselling to support student health and wellbeing on campus through free events and workshops

GS Community Guide is a compilation of resources that can help support you throughout your time at SFU as graduate students and postdoctoral fellows. Find resources on research, learning, wellness, peer support, and more.

Dissertation & Thesis Support Group is a safe and confidential space for graduate students writing their thesis or dissertation to share their experiences and receive support, with a focus on peer emotional support, goal setting, and anxiety/stress management

LEARN NEW TOOLS & SKILLS

Bouncing Forward is a free, non-credit Canvas course designed to help you build resilience and enhance your wellbeing. Bouncing Forward aims to teach students how to build personal resilience, identify and access resources, and improve wellbeing

Be There will help you learn how to recognize when someone may be struggling with their mental health, and gives you five Golden Rules to help you support and be there for them.

STAY WELL

Here to Help brings together a group of leading mental health and substance use non-profit agencies to help people live well and better prevent and manage mental health and substance use problems, whether for yourself or someone else

Mental Health Check In will help you reflect on your mental, physical, and social wellbeing and identify and explore useful and free resources in BC based on your answers

Mental Health Wellness Tips for Quarantine is an SFU Open Learning Resource written by Dr. Eileen Feliciano   

SFU Healthy Campus Community Resource Library will help you discover helpful activities and practices, shared by members of the SFU community, to bring conditions for wellbeing in your own learning environment

In the Faculty of Health Sciences, final grades are applied in a fair and consistent manner, and in line with University and FHS policies. Occasionally, errors in grading can occur. If you have evidence that a grading error has occurred, you should ask for a reconsideration of your final grade. Grade reconsiderations are not considered on the basis of dissatisfaction with your grade or your desire for a higher grade. Grade reconsiderations are governed by Policy T20.01: Grading and the Reconsideration of Grades and FHS' Final Grade Reconsideration and Appeal Guidelines for Students. Please ensure you are familiar with the University policy and FHS' guidelines if you are requesting a reconsideration of your final grade.

CONFLICT IN THE CLASROOM

SFU and the Faculty of Health Sciences are committed to providing a safe and welcoming environment. We expect that all members and affiliates of FHS — faculty, staff, students, and guests will strive to engage in fair, respectful, and safe interactions at all times. There is no place in our Faculty, whether on campus or out in the community, for any form of harassment, bullying, intimidation, aggressive or disrespectful behavior. Dealing with Conflict in the Classroom provides guidance for students on steps to take if disputes arise in the classroom. It is meant to complement SFU policies on faculty, staff and student conduct.