Giving and Receiving Feedback

Feedback is essential to help us grow, develop, gain awareness about ourselves, and be effective in our jobs. However, it’s not always easy to give feedback (or to receive it), and it needs to be delivered with respect and care.

These resources can help you prepare for and guide feedback conversations.

Tools

Feedback Tools Handout - This handout was created by SFU Learning and Development to help you plan for a feedback conversation with another person. It includes tips, suggestions, and tools that can support your preparation and conversation. 

Videos

Give Feedback with SBI

Give Feedback with Situation-Behavior-Impact (SBI) (5m, Beginner)

Situational Leadership Model

Situational Leadership Model (10m; Beginner)

Articles

What Good Feedback Really Looks Like (5 minute article)

Use SBI to Understand Intent (5 minute article)