Guest tickets for graduands
Tickets are required for all guests in Convocation Mall. Graduands were guaranteed up to 3 guest tickets for their ceremony if they claimed their tickets in round 1 by 11:59 p.m. PT on Monday, September 30. Children aged 2 and under do not require tickets if they're seated in the lap of an adult.
Graduands do not require tickets, but they must confirm their attendance by following the steps listed on the Graduation Checklist for undergraduate degrees or graduate degrees.
Before claiming guest tickets, graduands should check the convocation schedule or their senate letter email to confirm their ceremony date and time.
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IMPORTANT NOTE: If graduands miss the initial deadline to claim their 3 tickets, we cannot guarantee there will be any remaining tickets for them. There will be no exceptions, so plan accordingly and claim guest tickets from Eventbrite immediately. Following the initial deadline, remaining tickets will be added to the extra ticket inventory and distributed in a 2nd and 3rd release of tickets (if available).
Ticket claiming schedule
(all times in PT)
Round 1 tickets - available
Monday, September 16 at 8:00 a.m.
Graduands may claim up to 3 guest tickets.
Round 1 tickets - unavailable
Monday, September 30 at 11:59 p.m.
Deadline for graduands to claim guaranteed guest tickets.
Round 2 tickets - available
Thursday, October 3 at 8:00 a.m.
Graduands may claim additional guest tickets. Number of tickets each graduand can claim varies by ceremony.
Round 2 tickets - unavailable
Sunday, October 6 at 11:59 p.m.
Deadline for graduands to claim additional guest tickets.
Round 3 tickets - available
Tuesday, October 8 at 8:00 a.m.
Graduands or general public may claim any remaining tickets. First-come, first-served, until sold out. Ticket limit will depend on availability and will become unavailable 3.5 hours before the start of the ceremonies.
Access codes
Graduands will need access codes to claim their tickets in round 1 and 2. There are no access codes for round 3.
Access codes will be emailed to graduands from Simon Fraser University Student Services (reginfo@sfu.ca), subject: Important information to prepare for your attendance the week of September 9 and on September 25.
If you use your access code before each round of tickets is released, your access code will appear invalid. It will become valid when the corresponding ticket round is released.
Access codes can only be used once and will become invalid once you check-out with your tickets.
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NOTE: If you're a graduand graduating with degrees in 2 different faculty's and plan to attend more than 1 ceremony, you will need to contact convo_tix@sfu.ca to request assistance.
Claim tickets
Round 2: Tickets are unavailable.
Round 3: Tickets will be available on Tuesday, October 8 at 8:00 a.m.
Graduands or general public may claim additional guest tickets with no access code until 3.5 hours before the start of the ceremonies.
Tickets will be available on a first-come, first-served basis, until sold out. The number of tickets available will vary based on a calculation of graduands attending and how many tickets were claimed in round 1 and 2. Please do not contact the Box Office to request additional tickets as they are unable to make any exceptions.
Tickets will become unavailable to claim 3.5 hours before the start of the ceremonies (6:15 a.m. for morning ceremonies and 11:00 a.m. for afternoon ceremonies).
Note: graduands who did not claim tickets in round 1 and 2 are still eligible to claim ticket(s) in round 3.
*** Graduands must ensure guests receive their tickets in advance, as there will be no on-site ticket collection available. ***
If graduands submitted a guest email for each attendee ticket, the guest will receive an email with a link to "claim your order". They will need to log into Eventbrite (or create an account) using the same email address you provided to access their tickets.
If graduands submitted their own email for each attendee ticket, they will receive an email with a link to "go to my tickets". Graduands will need to log into Eventbrite (or create an account) using the same email they provided and download and share the tickets with their guests. Note: if graduands claimed multiple tickets, they appear in 1 document.
For the best experience we suggest using a web browser to download your tickets instead of the Eventbrite app. The web browser allows you to download PDF tickets which can be shared electronically or printed and contain important event information for your guests. The app tickets cannot be printed, are harder to share, and do not contain event information.
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The confirmation email from Eventbrite and PDF tickets contain important information that guests must read before attending convocation. Alternatively, graduands can direct their guests to review this information at the link below:
Need to cancel tickets?
If guests are no longer able to attend and graduands will not be using their tickets, please email us at convo_tix@sfu.ca so they can cancel them so that others may claim them.
Ticket help?
For questions and troubleshooting issues with tickets please contact:
Other inquiries?
For questions regarding convocation, refer to the Convocation FAQ or please contact:
- Student Services: Undergraduates - Email: reginfo@sfu.ca | Phone: 778-782-6930
- Graduate Studies: Graduates - Email: gradstdy@sfu.ca | Inquiry ticket system