Windows

Simple Method

1. On the bottom task bar, click on the Wireless icon. 
2. Select SFUNET-SECURE or eduroam from the list of networks.
3. Ensure the Connect automatically box is checked.
4. Click the Connect button.
5. When prompted, enter your SFU computingid@sfu.ca and SFU password and click OK.
6. You may be prompted to verify the servers identity. If so, click Connect. Note: Windows will restart the authentication setup if Connect is not clicked quickly. If so, repeat 5 again.
7. You should now be connected to SFUNET-SECURE or eduroam.

Advanced Method

In some cases, it has been found the default method Windows 10/11uses to configure WPA2-Enterprise networks does not work consistently. If you are having trouble connecting or staying connected to SFUNET-SECURE or eduroam, try the following procedure to set your connection up using this advanced method.

1. Open the search dialogue (move mouse to top-right of screen, select Search).
2. Enter the term Command Prompt.
3. Click on the Command Prompt icon until a black window appears
4. Type the following on command line (replace SFUNET-SECURE with eduroam connections as appropriate): netsh wlan delete profile name="SFUNET-SECURE" 
5. Open your control panel, or right click on the wireless icon in your task bar. Choose Open Network and Sharing Center
6. Select Set up a new connection or network.
7. Select Manually connect to a wireless network.
8. Enter SFUNET-SECURE as the network name.
9. Choose WPA2-Enterprise as the security type.
10. Ensure Start this connection automatically is selected
11. Click Next. You should be presented with a request to Change connection settings. Select this option.
12. Click the Security Tab.
13. Change the network authentication method to Microsoft: EAP-TTLS.
14. Ensure that Remember my credentials for this connection each time I'm logged on is selected.
15. Click the Advanced Settings button.
16. Check the Specify authentication mode and choose User authentication.
17. Click Save credentials and enter your computing ID and password.
18. Click OK and close all open configuration dialogues.
19. Connect to the SFUNET-SECURE or eduroam network you just configured. You will likely be prompted to trust a certificate before proceeding. Click Connect.
20. You should now be connected to the network.