Wireless Connectivity (Wi-Fi)

ABOUT THIS SERVICE

Wi-Fi Service at SFU

It is recommended that students, faculty and staff use SFUNET-SECURE, the secure wireless (Wi-Fi) network on campus. You also have access to wireless services at cooperating institutions in Canada, US, Asia and Europe using eduroam

SFU WI-FI SECURITY CERTIFICATE RENEWAL ON February 21, 2025

To continue to provide stable and secure Wi-Fi at SFU, the WiFi security certificate will be updated on Friday, February 21, 2025 across all SFU networks and campuses. 

This will impact all devices currently configured to the SFUNET-SECURE and eduroam WiFi networks. If you have an SFU Managed Device, your update should be automatic and no action is required.

What you need to know: 

  • Upon arriving on campus on or after February 21st, you may be required to update the Wi-Fi security certification for each device you use to connect.
     
  • Your device may prompt you to accept a new SFU Wi-Fi security certificate or to re-enter your SFU ID and password. Please do so to ensure your Wi-Fi certificate is updated:
     
    iPhone or iPad

    Select Trust when presented with the certificate for SFUNET-SECURE: 

    Uploaded Image (Thumbnail)
     
    Apple Computer (Mac)
    1. Select Continue when presented with the certificate for SFUNET-SECURE:
       
      Uploaded Image (Thumbnail)
       
    2. Enter your local computer password or use Touch ID to authenticate and apply the changes.
       
    Windows Computer
    1. Select Connect when presented with the certificate for SFUNET-SECURE:
       
      Uploaded Image (Thumbnail)
       
  • If you aren't prompted to accept the new certificate and can't connect to the network, you may need to remove an old profile (iPhone, iPad, Mac) or "forget" these networks (Android, Windows) before re-connecting.

Need Help? 


Connect to Wi-Fi 


At SFU

 

At cooperating institutions

 


FAQ

CAN'T CONNECT TO THE SFU WI-FI? TRY THE FOLLOWING TROUBLESHOOTING TIPS.

The majority of wireless incidents are resolved by (re)installing Cloudpath. If the issue persists, please visit Troubleshoot Wireless Connection Issues for more details.

 

 
Report a Problem Request Service

Related Articles (12)

Learn how to connect to the EDUROAM wifi network at SFU.
Learn how to connect to the SFU-Guest wireless network as a guest (no computing ID).
Learn how to connect to wireless networks on campus using the automatic setup process.
Learn how to manually connect your Android device to wireless networks on campus.
Learn how to manually connect your iOS or iPad device to wireless networks on campus.
Learn how to manually connect your Linux (Ubuntu) computer to wireless networks on campus.
Learn how to manually connect your macOS computer to wireless networks on campus.
Learn about the basic requirements to connect your device manually to the wireless networks on campus.
Learn how to manually connect your Windows computer to wireless networks on campus.
Learn how to connect to the SFUNET wireless network at SFU.
How to remove a Wi-Fi profile or a network on your mobile device.
Troubleshooting steps to take when experiencing issues with wireless connectivity.

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Wireless Connectivity - Incident
Report a problem with the Campus Wireless (Wi-Fi) network
Wireless Connectivity - Request Service
Request a wireless network consultation for a renovation, new building, etc.

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