- Get help
- Services
- Announcements & alerts
- Service outages
- Security alerts
- Major initiatives
- Using automation to drive efficiency and innovation at SFU
- Welcome to the new SFU Mail: now faster, secure, intuitive
- Reintroducing IT ServiceHub: Your One-Stop IT Support Platform
- Supporting SFU's Digital Transformation with Exchange Online
- Important changes to SFU email practices
- Transforming the SFU experience through digital improvements - Key Initiatives in Progress
- Jovanna Sauro wins SFU Personal Achievement Award
- Improve your cellular coverage by enabling WiFi Calling
- New committee guides transformative changes at SFU
- Expanded identity options for students within SFU applications
- SFU works toward keeping devices out of landfills
- A journey to improved WiFi
- Help us, help you, connect to better WiFi
- IT Services' new support system: ServiceHub
- Information Security Essential Courses
- IT Services leadership announcement
- University Wide Password Change Initiative
- April 2021 technical issue
- Telephone System Core Infrastructure Upgrade
- Decommissioning fraser.sfu.ca
- About
- Information security
SFU IT PLAN (2024-2027)
Launched in August 2024, Simon Fraser University's 2024-2027 IT Plan is the first institution-wide IT strategy aligning cybersecurity, technology, and IT services to support teaching, learning, and work across the university. The plan, along with the implementation plan, outlines our framework and initiatives to enhance SFU's IT infrastructure and services, ensuring we meet the evolving needs of the university community.
The digital environment is evolving rapidly, and SFU is committed to staying ahead of the curve. Our IT Plan addresses key challenges and opportunities, ensuring sustainability and continuous improvement. These challenges include increased cyber threats, demand for flexibility, rising IT costs, community expectations and rapid technological change.
STRATEGIC THEMES
The IT Plan was developed through a comprehensive consultation process with the SFU community and an external environmental scan. This research provided a cross-institutional perspective of SFU’s specific IT requirements, addressing existing gaps while leveraging new technologies. The IT Plan is accompanied by an implementation plan that identifies specific actions that will be taken to execute the strategy. Themes include:
Sustainable Operations
We leverage core systems, infrastructure, and the expertise of skilled IT staff to support the university in achieving operational effectiveness while keeping the costs sustainable.
Available Data
We improve the availability of reliable data across SFU, supported by a resilient digital network and data center services, enhanced data governance and security.
Usable Technology
We make technology accessible and easy for everyone to understand and use.
STRATEGIC INITIATIVES
SFU School of Medicine IT Systems
Implementing and supporting IT systems to meet the needs of the new medical school.
Replacement of Supercomputer CEDAR
Upgrading high-performance computing clusters to support advanced research across various fields, ensures faster, more efficient computing.
Artificial Intelligence
Leveraging and managing AI responsibly to benefit students, faculty, staff, and researchers.
Together, we will continue to advance SFU’s institutional priorities, continue to meet the university community's IT needs, and further our digital transformation journey.
For more information, view SFU's 2024-2027 IT Plan and the Implementation Plan.