Model IDs

Request for access

Complete the goSFU Model ID Request Form below and allow up to three business days for a response.

A Model ID is a level of access that is assigned to goSFU system users based on their position and department. Most departments in Student Services and Graduate & Postdoctoral Studies have a collection of Model IDs that have been custom-tailored to serve a specific purpose or function within their unit. Within the collection of Model IDs, there may be different levels of goSFU access, such as standard, advanced, or administrator. In general, employees who share a similar role or hold the same position title within a unit are assigned the same Model ID (i.e., level of access).

Each Model ID has access to a specific set of goSFU components, service indicators, item types, and milestones — all of which can be updated upon request. To change access for your department, check the eligibility requirements. You may request:

• To modify an existing Model ID within your department
  • It is important to note that access must be changed for the entire Model ID; it cannot be changed for an individual person. In other words, changing access for a Model ID applies the change to all users under the same Model ID.
    
• To create a new Model ID if none of the existing Model IDs can be modified to meet the needs of your department

Note: If your Model ID request is approved, you may be contacted by goSFU Help and required to participate in the annual security audit of existing Model IDs. This audit is to ensure that each level of access is appropriate for identified users and departments.

If the different levels of access available in your department have become insufficient due to a change in administrative function, a Model ID request can be submitted. To be eligible, the following requirements must be met:

1. The request must fall within the constraints of the goSFU system. 
   
2. There is no existing level of access that meets the needs of your department. The function of a position can only be accomplished by creating a new Model ID or modifying an existing Model ID.
   
3. The requested change must be appropriate for all users under the same Model ID, as modification of a Model ID cannot be applied to a single user.
   
4. Each Model ID request must be reviewed by a security analyst in goSFU Help or IT Services and is subject to approval by the Registrar.

1. Confirm if you are eligible for a Model ID request. If you require assistance, contact goSFU Help with details of the proposed changes.
2. If eligible, complete the goSFU Model ID Request Form. Please ensure the form is fully completed prior to submission, as missing information can delay your request.
3. Your request will be submitted to the Registrar for approval. Review and authorization of your request can take up to three business days to complete. You will be informed once a decision has been made.
4. If your Model ID request has been approved, it will be sent to the appropriate team for processing. Processing times can differ based on the type of request. If adding or removing access to:
   1. Service Indicators, Item Types, or Milestones: Your request will be processed by goSFU Help within three business days.
   2. goSFU components: Your request will be processed by IT Services. Processing time may vary depending on technical resources and the requirements of your request.
5. You will be notified once your Model ID request is complete. Additional steps may be required depending on the type of request.
   1.  In some cases, you may be required to complete user acceptance testing (UAT) to verify that the new access has been configured as requested.
   2.  If a new Model ID has been created, a goSFU Access Form must be submitted for each user requiring this new level of access.