- Get help
- Services
- Announcements & alerts
- Service outages
- Security alerts
- Major initiatives
- Using automation to drive efficiency and innovation at SFU
- Welcome to the new SFU Mail: now faster, secure, intuitive
- Reintroducing IT ServiceHub: Your One-Stop IT Support Platform
- Supporting SFU's Digital Transformation with Exchange Online
- Important changes to SFU email practices
- Transforming the SFU experience through digital improvements - Key Initiatives in Progress
- Jovanna Sauro wins SFU Personal Achievement Award
- Improve your cellular coverage by enabling WiFi Calling
- New committee guides transformative changes at SFU
- Expanded identity options for students within SFU applications
- SFU works toward keeping devices out of landfills
- A journey to improved WiFi
- Help us, help you, connect to better WiFi
- IT Services' new support system: ServiceHub
- Information Security Essential Courses
- IT Services leadership announcement
- University Wide Password Change Initiative
- April 2021 technical issue
- Telephone System Core Infrastructure Upgrade
- Decommissioning fraser.sfu.ca
- About
- Information security
goSFU Staff Access
Changes to THE goSFU Access Request Form
The new goSFU Access Form is now available.
Once the goSFU Access Form is submitted, both the employee and the supervisor need to take additional actions:
- The employee will receive a request in their personal SFU account to complete a Privacy and Confidentiality Agreement.
- The supervisor will receive a request in the email address listed on the form to approve the employee's access.
Notifications will be sent through email and Microsoft Teams (if used). To avoid delays, please ensure the employee and supervisor check their notifications regularly to complete the process.
Request Access
Complete the goSFU Access Form below and allow up to three business days for processing.
ITS Staff Only: For goSFU access requests or inquiries, please submit a ServiceHub ticket to ITS goSFU instead of completing the goSFU Access Form.
Eligibility
Access to goSFU is provided upon request to staff members for the purpose of performing administrative and advising duties.
- You must be in a temporary or continuing position at SFU.
- The purpose of your goSFU access request must be related to your position at SFU.
- Authorization from your Department and the Registrar is required.
- Access cannot be granted to role accounts.
Not a staff member? See how you can access goSFU.
Policies & Guidelines
Users who have been granted access to goSFU are responsible for ensuring compliance with the following policy and privacy rules:
Model ID
A Model ID is a level of goSFU access that is assigned to staff members based on their position and department. To create or modify a Model ID and to learn more details, click below to get started.
Reporting Database
FAQs for Supervisors
HOW DO I EXTEND MY EMPLOYEE'S ACCESS?
As of August 20, 2024, access expiry email reminders are no longer sent to supervisors, and they are no longer required to request an extension of access, though exceptions may apply.
Instead, goSFU access will automatically be extended or disabled based on the employee's employment record in myinfo.sfu.ca. Please ensure that employment records are updated promptly to prevent any disruption in access.
HOW DO I UPDATE MY EMPLOYEE'S ACCESS?
If your employee requires a change in access, submit a new goSFU Access Form to authorize and update their access.
HOW DO I UPDATE ACCESS FROM TEMPORARY TO CONTINUING?
As of August 20, 2024, supervisors no longer need to submit a goSFU Access Form to transition an employee's access from temporary to continuing. Based on employment records, goSFU access will be automatically updated to continuing status if the employee is confirmed as continuing in the same position for which they were initially granted temporary access.
HOW DO I REMOVE MY EMPLOYEE'S ACCESS?
If your employee no longer requires access, contact goSFU Help to have the access associated with their position removed.