Services

Deliberative processes include citizens’ assemblies, citizen juries and deliberative dialogue. These processes ask a representative body of citizens to make recommendations to decision-makers while working through real-world policy constraints. We support diverse participants to see past their own positions, build empathy and carefully weigh options and trade-offs. Through skillfully planned activities and expert facilitation, participants ultimately contribute their collective wisdom, best recommendations and legitimacy to decision-makers.  

Since 2006, we have designed and facilitated more than 500 in-person and virtual events from local to international in scale, reaching hundreds of thousands of people. We offer a comprehensive range of bilingual in-person and virtual services to support governments, community organizations and non-profits in meaningful and participatory engagement and solutions-oriented outcomes. Our seasoned facilitators come from a variety of backgrounds and are skillful in using dialogue to help participants navigate complex issues and competing interests. Our work is grounded in our Principles for Collaborative Engagement and Principles for Equitable Public Engagement and executed through culturally safe process design and delivery, seamless logistics and exceptional project management. 

From stakeholder roundtables and task forces to expert panels, the Centre has supported clients in seeking advice from key knowledge holders and experts and building strong partnerships to act on critical issues. Our impartial, third-party position enables us to engage with stakeholders in a safe, strategic and effective way. 

Our research shows that success or failure is often determined by strategic decisions made early in the engagement process. We apply a systems-thinking and collaborative approach to understand our clients’ needs and to bring bold and effective strategies to life. Whether defining strategic objectives, identifying the right issue framing, developing options or identifying the needs of participants, we have the tools and experience to help you engage with clarity and impact.

The Centre helps train and build public participation strategies for  governments, public sector organizations, boards, councils, committees and working groups to engage meaningfully with their constituents. As group-process experts, we work with your staff teams to co-develop a culture of engagement, using our ENABLE framework to examine issues such as sponsorship, standards, organizational barriers, evaluation and reinforcement.