Transportation

In an emergency, always call 9-1-1

• Report non-emergency police issues directly to Transit Police. Call 604-515-8300, text 87-77-77 or download the OnDuty app
• Look for a Transit Police Officer, Transit Security, Station Attendant, or other transit staff if you have a problem or feel threatened
  
• For more information about transit safety visit www.transitpolice.ca.

Be aware of your surroundings

• Avoid poorly lit or isolated spaces and use the designated waiting areas
• Keep valuable belongings close by

Plan your seat

• Sit in an aisle seat when travelling alone to ensure you do not get trapped or cornered
• Sit near the front or middle of the bus
• If someone is bothering you, change seats or train cars and alert transit personnel immediately

Know where and how to get help

• Familiarize yourself with safety features such as emergency phones, yellow strip silent alarms, passenger intercoms, etc

Pedestrian safety 

See and be seen. It is the responsibility of both pedestrians and drivers to ensure each other’s safety.

• Let someone know your travel plan. Follow up with them when you reach your destination.
• Be visible. Wear light-colored or reflective clothing.
• Wear adequate footwear. Footwear should be adequate for the surfaces you will be walking on.
• Walk with someone you know or in a group, if possible.
• If a sidewalk is not available, walk along the side of the road, facing on-coming traffic.
• Don't be distracted by electronic devices that take your eyes (and ears) off the road and never assume a driver sees you.
• Watch for drivers in intersections or at crosswalks. Make eye contact with drivers and wait for them to stop before proceeding.

Motorists and cyclists

• Yield to pedestrians and expect the unexpected.
• Watch for pedestrians after a bus has stopped to let passengers off.
• Be alert and slow down through school zones and construction zones.
• Be patient. Be aware of older or disabled pedestrians may take longer to cross the road.
• Follow the rules of the road!