Student Supports

Accessibility

SFU is committed to the full participation of students with disabilities in all aspects of academic life. The Centre for Accessible Learning supports such equal participation by coordinating the provision of reasonable academic accommodations and services for students with disabilities. You may contact their offices directly at caladmin@sfu.ca.

Bookstore

The SFU bookstore is located at our Burnaby campus and also accepts online orders. In addition to textbooks, the store carries general books, stationery, gifts, greeting cards and SFU clothing.

Bullying and harassment central hub

Supports and services are available to anyone, students and employees, impacted by bullying and harassment at SFU. If you have witnessed or experienced bullying or harassment, please visit SFU’s Bullying & Harassment Central Hub to learn about the supports and services available to you and to explore your reporting options. To connect with the Central Hub, call 236-885-8351 or email bhinfo@sfu.ca.

Food services

At SFU’s Vancouver and Surrey campuses, a food court is located within the building and several restaurants are within close walking distance.

At our Vancouver campus, you can also make use of the student lounge in room 3410. The lounge includes microwaves, sinks, kettles, fridge space, and plenty of seating. Just ask for the room’s access code at Information and Registration (in the main lobby).

Health and Counselling

SFU Health and Counselling offers a wide range of services to maintain your physical and mental health. To access on-site health and counselling services, send your request to learn@sfu.ca.

As a student you also have free access to MySSP (Student Support Program), which provides immediate and confidential mental health support from anywhere in the world by phone or through the downloadable app.

Human Rights Office

SFU’s Human Rights Office offers confidential and impartial guidance to SFU students, staff and faculty who are experiencing discriminatory harassment (for example, sexual harassment or race-based harassment) or discrimination by any member of the SFU community. A complaint process is available, but students do not need to file a complaint to receive support and guidance. To connect with the Human Rights Office, visit their Contact Us page for options.

Indigenous Student Centre

The Indigenous Student Centre (ISC) is dedicated to providing Indigenous students (First Nations, Métis and Inuit) with programs and services that are unique, culturally grounded and guided by the Walk This Path With Us report. A balanced set of programs and services that support academic and personal success and a strong, healthy sense of well-being can be accessed in person on the Burnaby and Surrey campuses and virtually from any location, whether on campus or elsewhere. Space for a third Indigenous Student Centre at the Harbour Centre campus has been identified but is not yet open.

Libraries

Library access is free. Our libraries offer a number of services and research skills services for mature students. They’re also good places to write papers or photocopy assignments. Check SFU’s Vancouver and Surrey websites for comprehensive information, or this online guide to specific services for non-credit students.

Multifaith Centre

The Multifaith Centre seeks to facilitate living one’s faith, to support the spiritual well-being of students, staff and faculty, and to increase the understanding of and respect for religious beliefs and practices across all three campuses. The centre offers a wide variety of faith activities and events on a drop-in basis.

Security

Simon Fraser University is committed to providing a safe and secure environment for students, staff and visitors. In an emergency, dial 911 from any phone.

For urgent security or first aid, call Campus Security’s emergency line at 778-782-4500. Assistance is available 24/7. Campus Security provides emergency support and first aid response, and helps to guide emergency responders to the right place on campus quickly.

The Safe Walk Program provides SFU community members with a Campus Security escort upon request. To call for a Safe Walk escort at any campus, dial the Campus Security non-emergency line at 778-782-7991.

Sexual Violence Support & Prevention Office 

SFU’s Sexual Violence Support & Prevention Office (SVSPO) offers free and confidential information, personalized support, and guidance for all SFU students who have been impacted by sexual violence, regardless of when or where the incident(s) took place. People of all gender identities and sexual orientations are welcome. 

To connect with the SVSPO, call 778-782-7233, email sv-support@sfu.ca or visit their Contact Us page for more options.