Student Account Technical Support

Accessing your Continuing Studies student account allows you to register for courses, apply to programs and check your grades and other details. If you’re having trouble logging in, please check the information below. 

How to reset your student account password

If you've lost your password or simply want to change it:

  1. Go to the Continuing Studies home page and click Student Account in the top right corner
  2. Click Reset Password
  3. Enter the email address associated with your SFU Continuing Studies student account and click Submit

  4. Within minutes, you should receive an email with the subject line: SFU Continuing Studies: Online Password Reset. Click the link provided in the email. It will open a new web page.
  5. You will need to enter your Secret Answer before you can create a new password. 
    Tip: Ensure you do not have auto-fill activated on your internet browser. If you notice the wrong password or secret answer automatically filled in, simply delete it and enter the correct information.

  6. Once your new password is created, go back to the student account login page. Enter your email address and new password and click Login
    Tip: Again, ensure you do not have auto-fill activated on your internet browser. If you notice the wrong password or secret answer automatically filled in, simply delete it and enter the correct information.

Frequently asked questions