FAQS

• Check our FAQ section first
• Still have additional quick question/s? Come in during drop-in advising (using zoom for now) OR Send an email to the advisor (response time typically 1-2 business days, more during very busy times). Click here for schedule and for more information
• Have one or more questions that would take more than 5 - 10 minutes? Hoping to do a grad check or a check on your program progress? Make an appointment using Advisor Link at: https://community.sfu.ca/advising/s/

Regardless of which program you are interested in, all students must apply for and meet general University admission requirements before they can be approved in to a particular program. If you have admissions related questions, contact Student Services. 

If you have attended a local community college and you want to see how your courses will transfer, visit the BC Transfer Guide's website at www.bccat.bc.ca. A transfer guide does not exist for post-secondary institutions outside of B.C. Transfer students from outside B.C. may be required to submit detailed course information for evaluation of transfer credits.

Direct admission to the Biomedical Physiology or Kinesiology major programs from high school is based on a calculated grade point average.

High school requirements for direct admission are found under Admission Requirements. Please see SFU Student Services: Admissions for more information about how to apply to SFU.

SFU offers the grade 12 equivalent of Biology, Chemistry and Physics. Please refer to the appropriate department for details. You may take the grade 12 equivalent and apply that in the elective portion of the overall major program. You will not be offered direct admission if you do not have the right selection of courses. However, you may still apply to SFU and complete the Internal Transfer program.

Please refer to the Internal Transfer section of this website; you may also download the Program Approval form for details. The approval GPA may fluctuate from semester to semester, depending on the number of seats available and the number of applications. In recent semesters, the approval gpa has been 2.7 on Set 1 and Set 2 courses. The approval GPA for Set 1 alone is higher, typically 3.00. 

If you have started on Set 2, you will need to complete a minimum of 4 courses in Set 2 in order to be admitted with the lower approval GPA of 2.7.  You cannot pick and choose your best courses, all Set 1 and 2 courses taken at SFU will be used towards your approval GPA.  If you have started on Set 2 but have not completed a minimum of 4 Set 2 courses, then the higher approval GPA from Set 1 will apply.  If you have repeated an approval course, the better grade will be used in the approval GPA. 

SFU has limits on repeat courses.  It's very important that you consult with an advisor before choosing to repeat a course or courses.

All students must apply for general admission to the University first. Complete information about Simon Fraser University is available on the Student Service: Admissions website. From this site, you can access the complete university calendar, on-line admissions application, scholarship and financial assistance information and the current timetable and exam schedules.

To ensure fairness in our admissions procedures, Biomedical Physiology & Kinesiology has made changes to the college/post-secondary transfer pathway. Students transfering to SFU for any of our majors in Kinesiology or Biomedical Physiology or Behavioural Neuroscience will first transfer to SFU Science or Arts as an 'intended major' and then apply for approval (i.e. internal transfer) to these programs once they are in progress at SFU. The change was effective January, 2010.

Please see the answer to the FAQ above for important, detailed information about the internal transfer process!

There are 3 Major programs under the BPK umbrella: Kinesiology, Biomedical Physiology and Behavioural Neuroscience.  If you were admitted directly to BPK from high school, you do not need to declare your major.  You can see your declared major on your Advising Transcript under Student Programs.

For students completing an internal transfer into the program, applications are due by June 1 for Fall term, October 1 for Spring term and February 1 for Summer term. These applications are processed 3 times per year. Applications turned in between deadlines will be held until the next processing period. Applications will be reviewed and processed. Students who are approved will be able to see their new program status on their advising transcripts towards the end of the month in which they applied, i.e. end of June for Fall term. Those students not meeting the approval criteria will be sent an email regarding the status of their application and counselled regarding available options prior to registration for the subsequent semester.

For important, detailed information about the internal transfer process, please refer to the ADMISSIONS section above and the question:  I AM CURRENTLY A SFU STUDENT BUT IN A DIFFERENT PROGRAM. HOW DO I SWITCH TO BPK? 

Once approved, you will have priority access for first and second year BPK courses.  Only approved students have access to upper-level BPK courses via GoSFU. Also, the semester of approval dictates your graduation requirements, because you are governed by the calendar for the year when you are approved. If the Department subsequently makes changes to requirements, you will be exempt from these; unless you choose to follow the new Calendar requirements. (You can follow a new Calendar's requirements but not a Calendar from before your approval semester.) Make sure you know which calendar requirements you will need to satisfy.

You cannot complete a double major, double minor, or a major/minor in any combination of the following programs: kinesiology, biomedical physiology, and behavioural neuroscience.

For example, a Behavioural Neuroscience major cannot do a minor in Biomedical Physiology, or Kinesiology, or Psychology.   

 You can combine our majors and minors with other subjects within the faculty of science or across faculties.  For example, you can combine a biomedical physiology major with a MBB minor, or a KIN major with a BUS minor or HSCI minor, or double minors in KIN and PSYC.

For courses that are used towards approval into a BPK program, if one or more courses have been duplicated (repeated), currently the higher grade from all course attempts at SFU will be used in calculating the BPK Approval GPA. If you have any questions about this process, please contact the BPK Advisor.

In calculating a student's overall cumulative grade point average (CGPA) on your transcript, the University uses the higher grade in the course when repeated.

A student can only repeat a particular course once at SFU. The total number of courses which a student can repeat is limited to 5. The Department of Biomedical Physiology & Kinesiology  is strict about upholding these limits.

In the Department of Biomedical Physiology & Kinesiology you can only take a class two times. There can be no third attempt to take any class.

If you received a poor or incomplete grade due to extenuating circumstances beyond your control (e.g. illness), you may be able to appeal to be withdrawn under extenuating circumstances - the procedures are outlined here. If you are permitted to 'withdraw' from a class, even after receiving your grade, then that class will not count against your two permitted attempts.

Students attempting a course for the first time shall be given the opportunity to register prior to any students who are presently registered in the course or who have passed the course with a C- or better.

Students should see an advisor if they need to re-take a course.

If a prerequisite course is in progress, the system will allow a student to enroll in a course that requires that prerequisite for the upcoming term. However, if the student does not achieve the required minimum grade, in most cases this is a C-, the student will be dropped from course/s that require it. 

BPK has a strict policy regarding prerequisite waivers. It is important for you to take courses in the correct sequence so that faculty can build on previous knowledge rather than starting from first principles. BPK courses are content- and concept-heavy and rely on background gained from the listed prerequisites. You should plan in advance so that you have the required prerequisites for the courses you wish to take. Having the prerequisites will enable you to achieve to the best of your ability in BPK courses. You will not be granted permission to take a prerequisite for a particular course concurrently with the course.

You will need to request a prerequisite waiver from the BPK Undergraduate Advisor. To do so you will need to provide the following documents:

• a transcript from the other institution showing your grade in the course;
• a detailed course outline showing the weekly topics covered.

This request must be submitted in advance of your enrolment date to allow time to get the necessary waiver processed and entered ahead of registration. Please note that a prerequisite waiver can be denied if we determine that the student has not covered equivalent knowledge in a prior course. 

A student cannot "give" a space to another. When a student drops a course, that space will go to the next eligible person on the waitlist. The system does not do this immediately, but does run a couple times per day.

Some courses have registration restrictions placed on them. This means that a number of spaces in the course are reserved for specified student groups. For more detailed information, please go to the FAQ section on seat restrictions in BPK. 

GoSFU keeps wait lists for all BPK courses until the end of the first week of classes each semester. During this time, all adds and drops are handled by GoSFU. Spaces open up as a result of students doing course changes and dropping courses; either because their co-op job is finally realized or they failed the prerequisite. After the end of the first week of class, GoSFU no longer permits students to add classes. 

To summarize how waitlists work in the first two weeks of the term, for the BPK department:

Week 1 of class: Waitlists are still in effect. If a space opens up in your class, the spot will go to the next eligible student on the waitlist. 

Week 2 of class: Waitlists are frozen, and there are no more adds for online courses. Some professors will keep their own waitlists at this point (based on who has been attending the class, etc.) and some will not. If you are on the waitlist and see a space open up in the class, email BPK Advisor and include your full name, student number, course name/number, preferred tutorial/lab and attached advising transcript. I will be reviewing these requests by email only (not in-person), and will prioritize based on when the email (with all the complete information) was received, and if the professor was keeping a list of students. If you send a request, I will email you to let you know whether or not you were added to the class. Remember, it's not helpful to send follow up emails to see if I received your request. 

We do our best to be fair to everyone. However, if there isn't space in the class, then a student cannot be added. 

If you have to waitlist yourself, remember that you must have a space in a tutorial/lab in order to get into the class. Therefore, it generally tends to be a better idea to focus on getting a good waitlist spot in a lab/tutorial, rather than look at your waitlist position in the lecture. Some tutorial/lab times are less popular, for a number of reasons. Ultimately, if a space opens in the class, the system will look at where there is space in the lab or tutorial (if there is one) and add the next student from that waitlist.

From the start of enrolment to the end of the first week of classes, students have full access to make changes to their enrolment in SIS. If you are trying to fix a class conflict, or if your work (or other personal) schedule has changed, then it is your responsibility to make the necessary changes to your classes. If you are officially enrolled in a course, i.e. not on the waitlist, you can use the swap function to make a change.  If you are waitlisted for a course and you want to switch to a different tutorial/lab, you must drop the class entirely, and re-add with the new tutorial/lab. This will result in you being lower on the waitlist for the lecture, but if it improves your position on the waitlist for a particular tutorial/lab it improves your chances of getting into the course. When a space opens up in the tutorial/lab that you are waitlisted first for, you will roll into that tutorial/lab and you will be automatically enrolled in the accompanying lecture for the course.  

It is a student's responsibility to understand how the enrolment system works and to make decisions and changes accordingly.  If you accidently drop a course, the advisor or staff in the department will likely not be able to get you back into the course as the next person on the waitlist may have rolled into your vacated seat.

Please also see the FAQ above re. If a course is full ... re.waitlists in Week 2 

SFU is required by law to ensure that every student registered in a practicum that involves working with children or vulnerable adults undergoes a CRRA Criminal Record Check. The University must submit consent forms with payment to the Ministry of Public Safety and Solicitor General. SFU is prohibited by law to permit students to work with children or vulnerable adults without a CRRA Criminal Record Check. List of BPK Courses requiring a CRRA Criminal Record Check is as follows:

• BPK 343 – Active Health: Assessment & Programming
• BPK 445 – Advanced Cardiac Rehabilitation
• BPK 482 - Ergonomics and Rehabilitation

The Criminal Record Check is coded as a prerequisite for the above courses and cannot be waived by law.

Please refer to the process for Criminal Records Check on SFU Student Service website here: https://www.sfu.ca/students/criminalrecords.html

By law, SFU cannot accept CRC's done through other agencies including the RCMP. Students with criminal record checks conducted through agencies other than the Ministry of Public Safety and Solicitor General are still expected to fulfill this requirement. Further, the process for a Criminal Record Check must be undertaken by SFU only.

Since the document is valid for 5 years, it would be a good idea to get it done far in advance of your enrollment for any of the listed courses as the processing time can vary.

Course outlines are available on the central SFU Course Outlines Repository, where you can:

• Search for Course Outlines in specific term
• Browse by Year, Term and Department
• View Course Outlines Archive

*Please note: Course outlines for CODE (Distance Education courses) can be found in course CANVAS.

More information can also be found under Current Students> Courses

It is the responsibility of the student to keep their BPK course outlines if they plan on furthering their education.

After a student has completed 24 credits, a Science cumulative grade point average (SCGPA) of not less than 2.20 is required for continuance in the major.  This applies for all students admitted Summer 2013 - Summer 2017.  

Students, whose Science CGPA falls below 2.20, will be sent a warning letter and if in subsequent terms the Science CGPA is less than 2.20, these students shall be withdrawn from the BIF or KIN Major.

As of Fall 2017, i.e. for those students approved in their major in the Fall of 2017 onwards, the continuance SCGPA will be 2.5. 

Students, whose Science CGPA falls below 2.50, will be sent a warning letter and if in subsequent terms the Science CGPA is less than 2.50, these students shall be withdrawn from the BIF or KIN Major.

Students who have completed 90 or more units and whose Science CGPA fall below a 2.20 or 2.50 but are at a minimum of 2.00 will be allowed to complete their Biomedical Physiology or Kinesiology major. Students must achieve a minimum of a C- grade in all required courses.

Behavioural Neuroscience majors have a different continuance GPA and should refer to the information in the Academic Calendar

If you have been withdrawn for not meeting the continuance GPA and wanted to be re-admitted into one of our 3 majors, you would need to meet the competitive approval GPA to do an internal transfer.

The BPK department would assess the core BPK and Science courses you have completed to date; the total GPA for these core courses would need to meet the same competitive GPA standards that new internal applicants are required to meet. For the last few years, the minimum competitive approval GPA has been 2.7.

It will be up to you to determine which courses to either take and/or repeat to meet the approval GPA in this scenario. Please note that the number of courses which you may repeat in a degree program is limited to five; the number of times you may repeat a course is once. You must take the SFU Repeat Policy into account when deciding how best to meet the approval GPA.

You are advised to meet with the Science Student Success Coordinator, if you have any questions about course repeats and how to successfully meet the competitive approval GPA for internal transfer.

If you have been withdrawn from a BPK major, then you are not eligible for seat reservations. However, like other non-BPK students, if you meet the prerequisites for a BPK course, you may waitlist yourself for courses until the open enrolment period. If there is space in the class, students from the waitlist may be added to the course.  This does not apply to 300 and 400 level BPK courses that will remain reserved.

You are welcome to book an appointment with the Science Student Success Coordinator to discuss alternative program options.  You may be redirected to another advisor/s within Science and/or outside Science depending on your interests.

BPK Grading Policy

In BPK, examination of student learning fulfills many purposes:

(i)      it provides an opportunity for students to demonstrate and celebrate their learning;

(ii)    through the processes of preparing for, taking examinations, and receiving feedback on their work, it provides a learning opportunity;

(iii)   it provides a means for instructors to assess student learning, enabling the documentation and discrimination of learning achievements, and permitting the fair assignment of course grades.

The grading of examinations should be conducted in a transparent, fair and consistent manner. Grading should be equivalent between course sections with different instructors, across consecutive offerings of courses with the same instructor, and across different formats for the same course (such as between courses offered on-campus, and through the Centre for Online and Distance Education).

Instructors should make plain in the course outline the general means by which grades will be assigned (assessment format, general expectations, and relative weighting for final grades). Additional work will not be considered in lieu of grading criteria as outlined.

Typical grade boundaries and distributions for lower and upper division courses can be seen here. It is expected that grades will approximately fit a normal distribution, with discrimination between learners of differing ability, and that letter grades will correspond approximately to the percentage scores provided.

However, scaling of grades may be necessary, particularly to enable instructors to incorporate novel pedagogical approaches in their teaching and assessments that may produce unusual distributions of percentage scores when first implemented, or to ensure equivalency between courses or instructors, without unfair advantage or disadvantage to students. Accordingly, BPK instructors have the right to scale grades.  Additionally, grades are subject to approval by the Chair of BPK, who may require that grades be scaled, particularly in cases where the distribution of grades is not normal, or where effective discrimination between learners has not been achieved. For this reason, students should not assume that a specific percentage score will be always associated with a specific letter grade. In the case of scaling of grades, student ranking within a class will not be affected.

Further details on grading and the reconsideration of grades can be found in SFU Policy T20.01.

Standard Grade Distribution in BPK 
Table 1 Typical grade distribution in Biomedical Physiology and Kinesiology All grade categories should be considered when assigning grades. The percentage ranges provided represent those expected when effective discrimination between learners has been achieved. Typical lower division course mean grade ~65-76% (C+/B-) with ~5-15% D/F category. Typical upper division course mean grade ~70-80% (B/B+) with ~2-7% D/F category.

IMPORTANT NOTICE!

Please consult with your Academic Advisor before choosing this option.

This depends on which combination of degrees you are completing. For the most up-to-date information on how courses can/cannot be used towards multiple programs, refer to the SFU Credential Definitions page.

You can follow the Academic Requirements listed in the Calendar when your major or minor was approved, or a future Calendar, but you cannot go backwards. Your Advising Transcript indicates when your major and/or minor were approved.

For example: a student's KIN minor was approved for the Summer of 2021, they can follow the requirements listed in that Academic Calendar, or in the Fall 2021 Calendar.  Another student's KIN minor was approved for the Fall 2021 term, they must follow the requirements listed in the Fall 2021 Calendar, they cannot follow the requirements listed in the earlier Calendar.  More details are provided below.

The requirements that apply to a particular student are generally those in effect at the time of admission, known as the requirement term. The requirement term for a specific subject or concentration is the time of approved declaration of the subject or concentration. Student would need to fulfill the requirement of their own requirement term for graduation. Academic Calendar for specific term can be accessed here: https://www.sfu.ca/students/academic-calendar-archive.html

Archived Program Planners for previous terms can be found here: http://www.sfu.ca/bpk/undergraduate/current/forms/archived-program-planners.html

Students may take advantage of new curriculum by changing their requirement term at any time. This only applies to changing to the new curriculum, it cannot be backdated.

Yes, definitely. If you expect to be graduating in the next 2-3 semesters, it is strongly recommended that you meet with an advisor to review graduation requirements. Please bring your advising transcript when you come for this check. Students must remember that ultimately they are held responsible for knowing regulations and the requirements for their own program.

You apply to graduate in the second week of the start of your last semester of courses at SFU to avoid missing any deadlines. Deadlines are posted here: http://students.sfu.ca/deadlines.html

You apply on the Student Information System.

For more information on the SFU Convocation page.

Remember that if you are completing a degree and a certificate, you need to apply separately for each of these credentials.

Seat restrictions are set by the BPK department because we want priority to be given to BPK students who need our courses to complete their program. Entry/approval into our programs is competitive and those students who have successfully competed, are given the best chance to get into the courses as possible.

No. We set the restrictions to benefit which type of student needs the course. Restrictions are different for our first vs. second vs. third and fourth year BPK courses.

In first year BPK courses some seats are reserved for approved BPK major, minor, & certificate students, the remaining seats are open to non - BPK students. The seats for non - BPK students may fill fast leaving only reserved seats open.  In that case, non - BPK students should wait list themselves on their enrolment day. These restrictions remain in effect until Open Enrolment when any remaining seats will be filled from students on the waitlist. 

All seats in second year BPK courses are initially reserved for approved BPK major, minor, and certificate students who require them for their program. Non - BPK students should wait list themselves for these courses on their enrollment day. These restrictions remain in effect until Open Enrolment when any remaining seats will be filled from students on the waitlist. (The exception to this is BPK 201 where a small number of seats are also reserved for approved Biomedical Engineering Science students.)

All seats in BPK 300 - and 400 - level courses are reserved for approved BPK major, minor, & certificate students who require them for their program.  These courses will remain restricted even after Open Enrolment. 

EXCEPTION: BPK 325 where we reserve some of the seats for our BP and KIN minors, the remainder are open to any students who meet the prereqs.  If the remaining seats are reserved on your enrolment day, please waitlist yourself.  Usually, students on the waitlist are able to roll in come Open enrolment.

A limited number of non - BPK students with excellent academic records may be able to register in upper division BPK courses, space permitting and prerequisite(s) met, with permission from the BPK advisor.  Students seeking permission will need to contact the BPK advisor and attach their Advising Transcripts, unofficial transcripts will not be accepted. 

EXCEPTION: BPK 326 is 100% reserved for students currently approved in one of the BPK department's majors and non - BPK students cannot enrol in this course, no exceptions.

Generally speaking no exceptions are made.  

If you have taken a 3rd or 4th year course, you really enjoyed the subject matter and did well, you can consider approaching the professor with your Advising Transcript and ask if they are accepting volunteers in their lab.

Volunteer positions are also posted in our Weekly e-Digest.

For KIN and BIF majors:

There are 2 types of Directed Studies: BPK 496, which is directed reading and literature research; and BPK 498, which is directed study and experiential research.

To enroll in either BPK 496 or 498, you must approach a professor with your Advising Transcript and ask if they would consider supervising you for a directed study.  If they agree, you must complete a directed studies approval form together during the regular enrollment period.  Once completed, it goes to the Undergraduate Program Chair for their approval/signature, then to the Undergraduate Advisor, who will enroll you in the course.  (Please note that there is a separate Program Chair for BNEU.)

You can do up to 6 units of directed studies, i.e. 2 BPK 496, or 2 BPK 498, or 1 of each.  You can do them with the same supervisor or different supervisors, but you cannot duplicate work and count it towards 2 directed studies.

For BNEU majors:

No more than six Research Engagement or Directed Studies units may be applied to your major program, i.e. you can do 6 units from the following:

• BPK 496 - Directed Study Literature (3)  or BPK 498 - Directed Study Experiential (3)
• PSYC 393 - Research Engagement (0)
• PSYC 493 - Directed Studies (3)
• PSYC 494 - Directed Studies (3)

You would complete the requirements for your major plus an Honours Thesis.

For KIN and BIF majors, your Honours would consist of:

• BPK 491 - Undergraduate Honours Thesis Proposal (3)
• BPK 495 - Undergraduate Honours Research Performance (6)
• BPK 499 - Undergraduate Honours Thesis Reporting (6)

For BNEU majors, your Honours would consist of:

• BPK 457 - Behavioural Neuroscience Undergraduate Honours Thesis Proposal (3) and
• BPK 459 - Behavioural Neuroscience Undergraduate Honours Thesis (9)

or

• PSYC 457 - Behavioural Neuroscience Undergraduate Honours Thesis Proposal (3) and 
• PSYC 459 - Behavioural Neuroscience Undergraduate Honours Thesis (9)

To enroll in Honours, you must approach a professor with your Advising Transcript and ask if they would consider supervising you for an Honours Thesis.  If they agree, you must complete the Honours program approval Form together, early during the enrollment period.  Once completed, it goes to the Undergraduate Program Chair for their approval/signature, then to the Undergraduate Advisor, who will enroll you in the course/s and switch your program from a major to honours.  (Please note that there is a separate Program Chair for BNEU.)

The Undergraduate Student Research Awards (USRA) program provides opportunities for undergraduate students to be part of a major research project, supervised by a university professor.

The BPK USRA awards program is administered annually by the BPK Department and is competitive, i.e. meeting the minimum eligibility criteria are not sufficient. Deadlines are early January. BPK undergraduates are notified via email once the competition is open. 

Read more about some of our undergraduate students' research experiences.

This site explains the different academic standings, such as Academic Probation, required to Withdraw and Extended Withdrawal. It advises you on what to do if you are finding yourself in difficulty.

You can visit the Student Learning Commons (SLC) which can assist you with issues such as academic writing, study strategies etc.

Support continues for CAL registrants and the SFU community at large. In-person services are temporarily discontinued, all staff remain available remotely to address the needs of students with disabilities, particularly regarding access to online lectures, course materials, and exam accommodations. Email caladmin@sfu.ca or 778-782-3112.  As changes and decisions continue to evolve, the Centre will communicate via email and will place updates on our website at: 

www.sfu.ca/students/accessible-learning/carousel-redirects/covid-announcement.html

• F Grades will not impact a student’s Spring 2020 CGPA or repeat policy.
• Class enrollment capacities have been increased to accommodate the majority of BPK Program students who were on the waiting lists.
• For internal transfers, a minimum of 5 graded courses will be used to calculate admission CGPA. P grades do not count towards GPA, and cannot be used in calculating admission GPA. P grades will count towards degree requirements.
• P grades can replace old grades in repeated courses, however, it will still count as one of the 5 allowable repeats

General info: P/F Grades, Withdrawals, Advising, student services, International Students, Available Resources, Financial, Co-op and more: http://www.sfu.ca/students/support.html

https://www.sfu.ca/itservices/remote-study-work-resources.html

https://www.sfu.ca/convocation/covid-faq.html

It is important that we continue to put measures in place to support social distancing and help prevent the spread of illness. This is aligned with the guidance we are receiving from the Provincial Health Officer, BC Provincial Government.

• The BC Government’s official COVID-19 response app. The latest updates, resources, symptom tracking, and self-assessment.  https://bc.thrive.health/
•  The Federal Government of Canada official Covid-19 response page.  The latest updates, prevention & risk, self-assessment tool, information for preparation & more:  https://www.canada.ca/en/public-health/services/diseases/coronavirus-disease-covid-19.html

SFU’s Response to Covid-19

SFU’s COVID-19 FAQ. The page is updated constantly & is full of information. If you have a question about SFU’s response that is not covered in the FAQ, please email it to covid19@sfu.ca   The team will work to get you an answer. If you have an applicable, organization-wide addition to the FAQs, please email your suggestion to Angela at akwilson@sfu.ca.      

The office is currently closed. Staff is working remotely during regular office hours (Monday – Friday; 9:00 am – 4:30 pm). They are working closely with your programs to ensure that your academic work and lives as graduate students are disrupted as little as possible. They are available through our Ticketing System to receive and respond to your inquiries in a timely manner.

Please note changes regarding accessing services:

Due to COVID-19, many of our services are moving to virtual formats, including phone call appointments. Services and availability may vary unexpectedly. Please call ahead to book an appointment or to access any of our services.

Supports are available through the university for students at the following links:

• Health & Counselling Site: https://www.sfu.ca/students/health/
• Mental Health Site: https://www.sfu.ca/students/health/support/mental-health.html

International Student Advisors are working remotely and remain accessible. Have questions related to immigration (study/work permits, visa,  SIN, etc.) or medical insurance? Connect via Live Chat: www.sfu.ca/students/isap/contact.html

Immigration and medical insurance updates for international students in the COVID-19 environment are outlined here: www.sfu.ca/students/isap/news/2019/covid-19-immigration-and-medical-insurance-updates.html

Theoffices have temporarily discontinued in-person services on all three campuses until further notice. However, staff is still available to support you via Live Help, phone and email during office hours