Custodial Services

Provision of custodial services for all three campus communities is provided through a contract with a custodial services contractor. The custodial contract outlines the frequency and specification for all services provided to maintain each campus at a standard level of cleanliness.

Routine Custodial Requests

Routine custodial requests include:

Washroom cleaning
Washroom supplies
Recycling pickup
Garbage removal
Grafitti removal
Office cleaning
Classroom chalk and brushes

Submit a Routine Custodial Request

Urgent Custodial Requests

Urgent custodial requests are any occurrence which represent an imminent danger to health, or the potential for major damage to University property such as toilets overflowing or not flushing, slippery floors, sink drains plugged, ceiling leaks or requests to expedite the cleaning of any spill on a carpeted area.

Urgent requests during regular hours - Weekdays 8:00am-4:15pm
778-782-3582
Urgent requests during after hours - Weekends & Holidays Campus Security
778-782-3100

Custodial services & frequencies of Burnaby Campus

Custodial services are provided 24 hours per day/365 days per year. Custodial services are performed over 3 shifts; day, evening, and night as well as weekends and stat holidays.

Public Circulation: lobby, stairways & landings, hallways, elevators

Sweep & damp mop or vacuum to remove debris	Weekly
Spot clean all handrails, banisters, ceiling vents, exit signs, light shades, window ledges	Weekly
Spot clean all touchpoints, handrails and walls (Remove any marks or spills)	Weekly
Wipe down the panels and metals,	Weekly
Vacuum elevator tracks and clean the floor	Weekly
Clean entrance glass on doors, surrounding areas, push plates	Weekly
Empty and wipe waste receptacles	Daily
Scrub the floor with machines	Bi-Weekly
Wipe all handrails, shelves, banisters, light shades, exit signs, window ledges, ceiling vents	Bi-Monthly
Shampoo entrance mats and upholstery furnitures	Annually
Wax & buff and/or polish all floors in non-carpeted areas (2 coats of wax)	Annually
Dust and damp wipe 7ft. and below	Daily
Wash all interior and exterior glass	Biennial

Commons areas

Dust mop, Vacuum and mop the floors	Weekly
Spot clean all handrails, push plates, table tops and furniture	Weekly
Spot clean entrance doors, ceiling vents	Weekly
Remove marks from the walls, clean up vertical and horizontal surfaces	Weekly
Empty waste receptacles	Daily
Wax & buff and/or polish all floors in non-carpeted areas	Annually
Dust and damp wipe 7ft. And below	Daily
Wash all interior and exterior glass	Biennial

Entrance (exterior) and walkways (Bridgeway)

Sweep and remove debris	Weekly
Empty and wipe waste receptacles Loading DOCK	Daily

Lounges/Study Areas

Sweep & damp mop or vacuum	Weekly
Spot clean all handrails, banisters, ceiling vents, exit signs, light shades, window ledges	Weekly
Spot clean glass on doors and surrounding areas	Weekly
Wax & buff and/or polish all floors in non-carpeted areas	Annually
Wipe down all furniture and appliances	Monthly
Wipe all handrails, shelves, banisters, light shades, exit signs, window ledges, ceiling vents	Monthly
Empty waste receptacles	Daily
Dust and damp wipe 7ft. And below	Daily

Kitchens

Sweep & damp mop or vacuum	Daily
Clean & disinfect counter tops	Daily
Damp wipe tables, cupboards & drawer fronts	Daily
Remove fingerprints/smudges from switch plates and surrounding wall areas	Daily
Spot clean all handrails, banisters, ceiling vents, exit signs, light shades, window ledges	Weekly
Wipe down garbage and recycle container. Reline garbage	Daily
Disinfect garbage and recycle containers	Daily
Spot clean glass doors and surrounding areas, door vents	Daily
Wipe all handrails, shelves, banisters, light shades, exit signs, window ledges, ceiling vents	Monthly
Wax & buff and/or polish all floors in non-carpeted areas	Annually
Dust and damp wipe 7ft. And below	Daily
Empty waste receptacles	Daily
Wash all interior and exterior glass	Biennial

Washrooms, Changerooms & Showers

Clean & Disinfect all toilets, sinks, tubs/tile areas, counters, showers, floors	Daily
Remove all hair/lint from shower floors	Daily
Clean all mirror glass, fixtures and partitions	Daily
Clean and shine all faucets, shower heads, taps, light switches	Daily
Sweep and damp mop all flooring surfaces	Daily
Replenish supplies as necessary (paper towels only in single occupant and/or rooms without hand dryers)	Daily/As Needed
Clean, polish & buff all stainless steel	Weekly
Scrub shower floors, clean walls, tiles	Weekly
Use Kaivac to power wash the entire washroom for deep clean	Weekly
Dust and damp wipe 7ft. And below	Daily
Plunge all slow draining sinks, floor drains and showers. (Pour water in floor drains)	Weekly
Empty waste receptacles	Daily
Damp wipe flush tanks, Vacuum air vent, wash walls and tiles	Daily

Meetings rooms

Sweep & damp mop or vacuum floors	Daily
Clean chalkboard/White board as required	Daily
Wipe down tabletops, touchpoints, clean sinks, fixtures and countertops	Daily
Spot clean glass on doors and surrounding areas	Weekly
Clean seats, Damp wipe furniture, Vacuum upholster furniture	Daily
Clean horizontal and vertical surfaces, polish furniture and disinfectant garbage containers	Weekly
Wax & buff and/or polish all floors in non-carpeted areas (2 coats of wax), Shampoo	Weekly
Empty waste receptacles	Daily
Dust and damp wipe 7ft. And below	Daily
wash all interior and exterior glass	Biennial

Offices

Sweep & damp mop or vacuum floors	Monthly
Wipe down tabletops, touchpoints, clean sinks, fixtures and countertops	Monthly
Spot clean glass on doors and surrounding areas	Weekly
Clean seats, Damp wipe furniture, Vacuum upholster furniture	Bi-Weekly
Clean horizontal and vertical surfaces, polish furniture and disinfectant garbage containers	Monthly
Wax & buff and/or polish all floors in non-carpeted areas (2 coats of wax), Shampoo	Annually
Empty waste receptacles	Bi-Weekly
Dust and damp wipe 7ft. And below	Daily
wash all interior and exterior glass	Biennial

Computer labs

Dust mop, Vacuum and mop the floors	Daily
Spot clean all handrails, push plates, table tops and furniture	Daily
Spot clean glass, entrance doors, ceiling vents	Weekly
Remove marks from the walls, clean up vertical and horizontal surfaces	Weekly
Clean seats, Damp wipe furniture, Vacuum upholster furniture	Bi-Weekly
Empty & wipe waste receptacles	Daily
Wax & buff and/or polish all floors in non-carpeted areas	Annually
Dust and damp wipe 7ft. And below	Daily
wash all interior and exterior glass	Biennial

Lecture Theatres/Seminar Rooms

Dust mop, Vacuum and mop the floors/stairs	Daily
Spot clean all handrails, push plates, table tops and furniture	Daily
Spot clean glass, entrance doors, ceiling vents	Weekly
Remove marks from the walls, clean up vertical and horizontal surfaces	Daily
Clean seats, Damp wipe furniture, Vacuum upholster furniture	Bi-Weekly
Empty & wipe waste receptacles	Daily
Wax & buff and/or polish all floors in non-carpeted areas	Annually
Dust and damp wipe 7ft. And below	Daily

Gymnasiums / Fitness Areas

Dust mop, Vacuum and mop the floors	As Needed
Spot clean all handrails, push plates, table tops and furniture	Weekly
Spot clean glass, entrance doors, ceiling vents	Weekly
Remove marks from the walls, clean up vertical and horizontal surfaces	Weekly
Clean seats, Damp wipe furniture, Vacuum upholster furniture	Weekly
Empty & wipe waste receptacles	Daily
Wax & buff and/or polish all floors in non-carpeted areas	Annually
Dust and damp wipe 7ft. And below	Daily
wash all interior and exterior glass	Biennial

More

Teaching / Research Labs - No hazards	See Lab Cleaning PDF
Labs - Biohazard/Radiation/Other Hazards	See Lab Cleaning PDF
Animal Care: Animal Quarters, Feed Room, Experiements, Records Storage	Upon Request
Dark Room, Photo Workroom	Upon Request
Cold Rooms, Freezers, Refrigerated Storage	Not Cleaned

SFU.CA

Search