Refund Policy
Please read our refund policy carefully before you apply to the English Language and Culture Program. Our 8-week programs are subject to a $250 non-refundable application fee.
For All Students
- You may defer your registration to the next term only once, at no charge.
- If you have received a Letter of Acceptance from our program for two or more terms, you cannot defer your second term.
- We can issue refunds only in the name of the person who originally paid the tuition.
- Processing time for a refund is 3 to 4 weeks. The refund will be issued to the original method of payment (wire transfer, credit card or bank draft).
- Refunds are non-transferable. In other words, you cannot transfer your fees to another student or to another program at Simon Fraser University.
Note:
- All program policies, dates, and fees are subject to change without notice.
- Please remit payment in Canadian dollars. No refunds will be issued for overpayments resulting from incorrect currencies or bank charges.
For Non-Visa Students
- You must pay the $250 non-refundable application fee (if applicable) and full tuition cost for your chosen program of study before we can issue your Letter of Acceptance. Your chosen program of study refers to the length of time and total number of terms you are registered for.
- If you cancel your registration before the registration deadline for the start date of your chosen program of study, we will issue a full refund of the tuition paid minus a 10% CAD processing fee.
- We cannot grant refunds after the registration deadline, or for any portion or single term of your chosen program of study.
For Visa Students
- You must pay the $250 non-refundable application fee (if applicable) and full tuition cost for your chosen program of study before we can issue your Letter of Acceptance. Your chosen program of study refers to the length of time and total number of terms you are registered for.
- Once we receive your full tuition payment, we cannot refund it, unless Canadian Immigration denies your application for a Study Permit.
- If Canadian Immigration denies your application for a Study Permit, we will issue a full refund of the tuition paid minus a $100 CAD processing fee, provided that:
- You provide a PDF copy of the original Canadian Immigration denial letter.
- You notify us in writing about your visa denial at least seven days before the program starts.
- We receive all required documentation within one month of the date of the visa denial letter.