Re: Upgrade To 5.0.18

["Daniel A. Ramaley" <daniel.ramaley@drake.edu>]

Thanks for the detailed response.

Most of the problems here have to do with shared calendars. If someone 
uses the web client to add an event to a shared calendar, ZCO users 
won't see it. And if a ZCO user adds an event, it doesn't show up in 
the web client. We've also had issues with calendar events just 
disappearing (seemingly at random), but that seems to be regardless of 
the client.

Unfortunately, the users most likely to be using shared calendars and 
seeing the issues are in the administration. Zimbra gets a bad 
reputation on campus when the President or Provost and their team of 
assistants don't see it working correctly. We're working on it though.

On 2009-07-21 at 16:44:58, David Emmerich wrote:
>We are in the midst of migrating 1000 people from Exchange to Zimbra. 
> Many of them are continuing to use Outlook.  We have run into several
> machines on the older connectors that just plain wouldn't install if
> the machine was spyware-ridden.  Of course, it's good to get those
> out of the woodwork and cleaned up, but we are having a much better
> experience with the installation of the newest connector. 
> Additionally, two major features that were not available before were
> the local Rules and Alerts and the Out of Office assistant.  These
> are now available with the new connector, making it a much more
> complete Outlook client.  Additionally, from the experience I am
> finding from our migration team, the entire migration experience is
> just faster from using the new pst import wizard to using the newest
> connector.
>
>I'm not sure what calendar issue's you are having, but it doesn't seem
> like we are having too many here.  Our biggest issue has been getting
> shares into the Outlook client.  I wish they could accept a share
> request in Outlook and it would automatically add it.  That just
> isn't there yet.  But, since we are basically hand-holding every
> person in this migration it gives our migration team a chance to
> explain a new process for calendar sharing.  When they are all set
> up, though, they are typically in good shape.  Of course, we haven't
> hit our largest/biggest calendar users yet, which would be
> administration.  We are just about to finish up our School of
> Business, though, and they seem mostly satisfied.
>
>I guess the marked improvement is definitely from where we started,
> with the 5.0.12 connector, then moving to 5.0.13, and then 5.0.16.2. 
> New features and just some software enhancements seem to have helped.
>
>David Emmerich
>Network Specialist II - ITS Systems Administration
>Eastern Illinois University
>
>----- Original Message -----
>From: "Daniel A. Ramaley" <daniel.ramaley@drake.edu>
>To: zimbra-hied-admins@sfu.ca
>Sent: Tuesday, July 21, 2009 4:28:41 PM GMT -06:00 US/Canada Central
>Subject: Re: Upgrade To 5.0.18
>
>On 2009-07-21 at 13:44:12, David Emmerich wrote:
>>Just as a side note, if anyone is using the Outlook connector, the
>> 5.0.18 version seems to work much better than the previous versions.
>
>Would you mind expanding on that note? We are on 5.0.16 but have a
> whole list of problems with ZCO users, especially with the calendar.
> What sort of issues were fixed for you?
>
>----------------------------------------------------------------------
>-- Dan Ramaley                            Dial Center 118, Drake
> University Network Programmer/Analyst             2407 Carpenter Ave
>+1 515 271-4540                        Des Moines IA 50311 USA

-- 
------------------------------------------------------------------------
Dan Ramaley                            Dial Center 118, Drake University
Network Programmer/Analyst             2407 Carpenter Ave
+1 515 271-4540                        Des Moines IA 50311 USA