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Official transcripts

Due to the ongoing Canada Post strike, which is affecting SFU's main courier service and has no confirmed end date, we would like to inform you of the following:

It is highly recommended that you pick up your transcript in person. You can continue to pick up transcripts at all three campuses (Burnaby, Vancouver or Surrey). If you are ordering a transcript for delivery via regular mail, your request will be held until the strike is over.

If you wish to send your transcript within Canada via priority mail, please contact Undergraduate Records at transcript_sfu@sfu.ca and Graduate Studies at gradap@sfu.ca to discuss alternative delivery methods. Please note that using a different courier may involve additional costs, which you will need to cover.

Please note that digital/e-transcripts are not currently available at SFU outside of our partner institutions (Capilano University, Douglas College, Kwantlen Polytechnic University, Langara College, Thompson Rivers University, University of Fraser Valley, or Vancouver Island University).

Transcripts sent by international priority mail will not change and will be mailed using DHL.

Thank you for your understanding.

An official transcript is a complete record of your academic history at SFU up until the day the transcript is produced. It lists classes in progress, courses you have taken, grades received, credentials awarded and other information relating to your undergraduate and graduate academic career at SFU. Course work taken at other institutions that is being credited towards your program at SFU will not appear on your official transcript, but it will list the name of the institution at which transfer credit was taken as well as the total number of transfer credit received. We suggest you review your unofficial transcript prior to placing an order for your official transcript. If your grade has not been posted for a course on your unofficial transcript, it will not be posted for your official transcript. Credential conferral will only be documented on your transcript after you receive your Senate letter. See instructions here on how to see your unofficial transcript.

All official transcripts are printed on security paper with the Simon Fraser University seal and signature of the Registrar. Official transcripts are available to current students, former students and alumni. All outstanding accounts must be cleared before an official transcript is released.

Note:

All academic transcripts are confidential and can only be released by request from a student or alumnus. To ensure security and privacy, we do not accept transcript requests by phone.

Cost of services

Service Cost
Transcripts $15.00 + $1.05 (PST) each
* Electronic transcripts $15.00 each
Regular delivery free (without tracking number)
Priority delivery (see Delivery options)

* Note: Electronic transcripts are only available for the following schools: Capilano University, Douglas College, Kwantlen Polytechnic University, Langara College, Thompson Rivers University, University of Fraser Valley, or Vancouver Island University. If you ask for an "electronic transcript", it will be sent electronically directly to the institution. (The option to attach documents to your transcript is not available for electronic transcripts.). At this time, we do not offer electronic transcripts to other institutions.

Please note:
To request a record of your non-credit Continuing Studies academic history, pleace contact SFU Continuing Studies.

How to order

Online

Currently enrolled students:

  • Log into your Student Center (log in to goSFU) and select “Transcript: Official” under the “other academic...” dropdown menu found in the “Academics” section.
  • Submit the request and pay with Visa or MasterCard.
  • If you don’t remember your student number, contact Registrar and Information Services.

Alumni:

  • If you’re an alumnus of SFU and cannot login with your computing ID and password, please reactivate your computing ID here.

Former students who were enrolled or graduate as of 2009 or later:

  • Your access to the Student Center (goSFU) would have been retained, enabling you to view and order your transcripts online.
  • Log into your Student Center (goSFU) and select “Transcript: Official” under the “other academic...” dropdown menu found in the “Academics” section.
  • Submit the request and pay with Visa or MasterCard.
  • If you don’t remember your student number, contact Registrar and Information Services.

Former students who were enrolled (or didn't graduate) prior to 2009:

The option to attach documents to your transcript is not available when ordering online. To include an attachment with your transcript, you must order by fax or by mail.

In person

You can request a transcript in person at the Registrar and Information Services counter at any of the three campuses below. Photo identification is required to order and pick up your transcript. Pay by cheque, debit card, Visa or MasterCard.

Burnaby
3200 Maggie Benston Centre
8888 University Drive
Burnaby, BC  V5A 1S6

Surrey
Mezzanine level
250 - 13450 - 102nd Avenue
Surrey, BC  V3T 0A3

Vancouver
1100 Harbour Centre
515 West Hastings Street
Vancouver, BC  V6B 5K3

See office hours and maps and directions for Burnaby, Surrey, and Vancouver.

Note: cash is not accepted at the Registrar and Information Services counters (Burnaby, Vancouver, and Surrey). Please review the payment options before you order a transcript in person.

By fax or mail

You can request a transcript by completing the Official Transcript Application. You need to include your student number and sign the request form for us to process your order. If you do not remember your student number, SFU alumni can obtain the ID at www.sfu.ca/alumni/forms/student-number-request.html. If you did not complete a degree or diploma from SFU, please contact Registrar and Information Services to obtain your student number: 778-782-6930 or reginfo@sfu.ca. Pay with cheque, Visa, or MasterCard. (We cannot accept forms sent via email for security reasons.)

Fax your completed form to: 

Phone: 778.782.4969

Mail your completed form to:

Student Services: Transcript Requests
Simon Fraser University
MBC 3200
8888 University Drive
Burnaby, BC  V5A 1S6

Processing time

Regular processing

Processing time is calculated from the day the request is received to the day the transcript is available for pickup or mailed out. During peak periods, such as the start and end of the term, processing time may take longer.

Transcripts will be available for pickup or mailed out in 3 to 5 business days from receipt of order. Electronic transcripts are processed in one business day. There is no additional cost for regular processing. 

Rush processing

Processing time is calculated from the day the request is received to the day the transcript is available for pick-up or mailed out. Rush orders are guaranteed to be processed within two business days.

The cost is an additional $15.00 + $1.05 (PST) per order, and does not include the transcript costs. Rush orders must be made in person or by fax. Rush processing is not available for other ordering methods.

Ordering method Processing time
In person Available for pick-up at time of order
By fax before 2:00 PM Mailed out on the same business day
By fax after 2:00 PM Mailed out the next business day

Delivery options

Note:

If you are having your official transcript sent to one of the following schools: Capilano University, Douglas College, Kwantlen Polytechnic University, Langara College, Thompson Rivers University, University of Fraser Valley, or Vancouver Island University, please choose "electronic transcript" and it will be transmitted electronically directly to the institution instead.

Regular delivery

Transcripts are sent by regular mail via Canada Post* at no additional cost unless specified otherwise. Delivery standards for Canada Post apply and will vary by address (www.canadapost.ca). If your transcript is being sent by regular mail, please contact Canada Post for delivery updates. Please note that tracking is not available for orders sent by regular mail.

*Any transcript orders requested by regular delivery will not be mailed out until the strike is over.

Priority delivery

Please note that priority delivery service expedites transit time, not processing time. Transcripts are sent by CanadaPost Xpresspost™* for priority delivery at an additional cost. This service provides expedited delivery times and a tracking number for added security, allowing you to track your parcel’s progress.

Prices below list only the priority delivery charges by region.

Service Additional cost
Priority Delivery to Western Canada (BC, AB, SK, MB)
1 - 2 business days		 $16.95 + $0.85 (GST)
Priority Delivery to rest of Canada
2 business days		 $26.15 + $1.31 (GST)
Priority Delivery to United States
2 - 3 business days		 $29.52 (tax not applicable)
Priority Delivery to International
4 - 7 business days		 $62.85 (tax not applicable)

*Any transcript orders requested by XpressPost priority delivery will not be mailed out until the strike is over. If you wish to send your transcript via priority mail within Canada, please contact Undergraduate Records at transcript_sfu@sfu.ca and Graduate Studies at gradap@sfu.ca to discuss alternative delivery methods. Please note that using a different courier may involve additional costs, which you will need to cover.
Transcripts sent by international priority mail will not change and will be mailed using DHL.

Pickup and tracking information

Picking up your transcript(s)

Due to the high volume of transcript requests, you will not be notified when your transcript is available for pickup. Transcripts will typically be available for pick-up 3 to 5 business days from receipt of order at the Registrar and Information Services counter you selected for pick up. Photo identification is required to pick up your transcript.

Burnaby campus

Undergraduate
3200 Maggie Benston Centre
8888 University Drive
Burnaby, BC  V5A 1S6

Graduate
Dean of Graduate Studies Office
1100 Maggie Benston Centre
8888 University Drive
Burnaby, BC  V5A 1S6

Surrey campus

Undergraduate and Graduate
Mezzanine level
250 - 13450 - 102nd Avenue   
Surrey, BC  V3T 0A3

Vancouver campus

Undergraduate and Graduate
Harbour Centre
515 West Hastings Street
Vancouver, BC  V6B 5K3

See office hours for Registrar and Information Services and for Graduate and Postdoctural Studies.

Designating a third party to pick up your transcript(s)

You can designate a third party to pick up your transcript by adding a Privacy Service Indicator in your Student Center or by writing a letter of authorization.

If you are writing a letter of authorization, it must include the following information:

  • Your full name
  • Student number
  • Name of authorized action (e.g. “I hereby authorize Simonetta Fraser to pick up my transcript on my behalf.”)
  • Written signature
  • Attached photocopies of two pieces of SFU or government-issued ID (e.g. SFU student card, driver’s license, BC Services Card, passport)

The third party must provide valid SFU or government-issued photo identification and the letter of written authorization, if applicable, at the time of pick-up.

Tracking your order

If you chose to have your transcript sent by courier, you can track your order by the following methods:

  • Your tracking number will be emailed to you using the email address listed in your Official Transcript Application.
  • Depending on the courier service listed in that email, visit www.canadapost.ca or www.dhl.com and refer to your tracking number to monitor your document’s progress.

Important information

  • Do NOT email your credit card information.
  • All transcript orders are non-refundable.
  • Transcripts can only be ordered by a student or alumnus even if a third party is authorized to pick it up.
  • Transcripts will not be issued to a student or alumnus with an outstanding balance on their student account. Please contact Student Accounts or email student_accounts@sfu.ca about paying late overdue fees.
  • Transcripts will not be printed until payment is received in full.
  • Unsigned transcript requests will not be processed and must be resubmitted with a handwritten signature.
  • Online orders cannot be changed or cancelled once paid through your Student Center on goSFU.
  • Unclaimed transcripts ordered for pickup will be destroyed 4 months after being issued.
  • Transcripts sent to incomplete addresses provided on the application may cause delivery delays or returns by Canada Post. Non-receipt of transcript due to incomplete address will require a new order and payment.
  • The option to attach documents to your transcript is available when ordering in person, by fax or by mail. Please indicate on the form if you need an attachment included with your transcript. Attachments must be submitted at the time of request.
  • Lost or stolen transcripts are not replaceable. Simon Fraser University is not responsible for the loss or delay of transcripts in the mail.
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