Andrew Tso
A user experience designer whose creativity and practices primarily focuses on the needs of the user.
Works

Blue Mountain Park Wayfinding App
Project Type
UX + UI Design
Year
2012
Client
School Work
Role(s)
UX + UI Designer (Graphics, Wireframing, Usability Testing)
Tools Used
Illustrator, Photoshop, Flash

About
This project was completed in a team of three for an Information Design course. The goal of this project was to apply information and interaction design principles in building an interactive prototype.

Project Description
The Blue Mountain Park wayfinding tablet app is designed to help people find information about available facilities and to assist in navigation. Due to its abundant amenities and complex trail systems with a lack of signage, the park can be difficult to navigate through. Besides addressing the issues of navigation, this app also has a dayplanner feature which allows users to plan their day and a car finder feature which allows users to locate their vehicle nearby through GPS pinpointing.

Design Process
In order to fully understand the issues within the park and address them accurately, we studied how people interacted within the environment and created a set of user personas intended for the app.
personas
Primary and secondary personas

Based on the user personas we came up with, we then sketched out possible wireframe layouts for the app. Once a final layout was agreed upon, we translated it into a medium fidelity prototype.

sketch
Sketch showing final layout of the app

For the prototype, I designed the info-graphics and some of the icons in Illustrator which were then imported into Flash. We then created a demo which shows how the dayplanner and car finder features work.

icons
Sample icons for facilities and landmarks

In order to determine if the app was designed intently for our users, I conducted usability tests with three potential users. This involved asking users to complete two specific tasks with the app's dayplanner and car finder features and to provide feedback on some of the issues which needed to be addressed in our final prototype.

screenshot
App screenshot with dayplanner feature

This was my first experience developing an app prototype which allowed me to learn and understand more about user experience and interaction. Additionally, I was able to further develop my technical skills and design knowledge.