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Re: COS Recommendations for Higher Ed.



Hi All,
Quick note about Classes of Service: You may wish to keep the number of classes of service low, as when upgrades happen that involve a new COS pref, we have to alter each COS. Having many can cause many upgrade delays.

John Holder
Zimbra Engineering
Developer and Community Relations
701 First Street | Sunnyvale | CA
928-965-5572




----- Original Message -----
From: "David Emmerich" <dpemmerich@driftwood.eiu.edu>
To: "John Fulton" <fultonj@lafayette.edu>
Cc: "zimbra-hied-admins" <zimbra-hied-admins@sfu.ca>
Sent: Wednesday, October 1, 2008 1:27:58 PM GMT -07:00 U.S. Mountain Time (Arizona)
Subject: Re: COS Recommendations for Higher Ed.

We have Employees, Students, Alumni, Retiree, Special, Test, Resources, NewAdmits, Groups.  Test is for testing zimlets, themes, settings..etc.  NewAdmits is for future use..for some reason, someone thinks it's a good idea to make accounts for students that apply and are admitted, but may not necessarily come here.  It's not fully in use yet, but will probably be soon.  Groups are a carry-over from our old system where we have sponsored accounts that multiple people have access to.  We are in the process of re-defining that idea.

Hope that helps.

David Emmerich

----- Original Message -----
From: "John Fulton" <fultonj@lafayette.edu>
To: "zimbra-hied-admins" <zimbra-hied-admins@sfu.ca>
Sent: Wednesday, October 1, 2008 2:50:31 PM GMT -06:00 US/Canada Central
Subject: COS Recommendations for Higher Ed.

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What Class of Service groups has the list been using from Zimbra?

I'm considering creating a separate COS for each graduating class,
faculty and staff. As well as one for IT, domain administrators and
system administrators as well as other for those who don't fit elsewhere.

  John
- --
John Fulton, Linux Administrator, Lafayette College ITS
610-330-5650, Pardee Hall Room 11, Easton PA 18042-1775
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