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Re: Zimbra 5.0.7 and GAL Tokenize



> However, we're still severely affected by http://bugzilla.zimbra.com/show_bug.cgi?id=24361

Resolved for us.

Take a look at Bug 29900 – AutoCompleteGAL unhappy with multivalued FullName

Suggested best practice:

Put all search terms you want to support into a single, well-indexed cn: (or cn:-style) attribute. Do a %s* search on that attribute. Avoid *%s* because it's slow and gets false positives. Searching a cn: that has been prepopulated with things such as Firstname Lastname; Firstname Initial Lastname; Lastname, Firstname; and username is a lot faster than tokenizing and wildcarding.

Make sure that all your entries also have a single-valued displayName: attribute to return as FullName. ZCS 5.0.7 (at least) consistently gets unhappy if you don't.

These have been best practices since "Babs Jensen" was first discussed 15+ years ago. Fixing your LDAP service can be a horrid political battle, but it's ultimately the best answer.
-- 
Rich Graves http://claimid.com/rcgraves
Carleton.edu Sr UNIX and Security Admin
CMC135: 507-646-7079 Cell: 952-292-6529