Visage's brand logo

Visage

FAQ

Can I return products that I bought from a Visage store?

At this time, Visage online does not accept returns of products purchased at a Visage store.

Can I return my products that I bought from Visage online?

Yes, Canadian clients can mail in a return to Visage. The return may take up to 3 - 4 weeks. You will need to call Customer Service to arrange a return. See Canadian Returns & Exchanges

Can I return items purchased online to a Visage store?

You can return items purchased online to any Visage retail store. See more information information for how-to instructions. Duties are calculated at the time of the order. You will see the total cost including all taxes, shipping and handling, and duties right before you place your order online. See Canadian Duties & Taxes.

How much is gift packaging?

Our signature our black nylon satchel with a red cord drawstring is complimentary.

Do I still get free samples?

Yes! See Canadian Promotions & Samples.

Does Visage have retail stores in Canada?

Yes, Visage opened its first Canadian store in November 2004. Visit our Store Locator for more information on store locations and hours.

How much are Canadian taxes and duties?

Taxes are calculated on your delivery destination. You can expect to pay the same percentage tax as applied in your destination province. Duties are calculated at the time of the order. You will see the total cost including all taxes, shipping and handling, and duties right before you place your order with Visage.

Back to product