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Details of the ISHIKAWA Environment |
Like moving, the results depend upon whether you select the arrow from the arrow head or the arrow tail. When you select the arrow head, the arrow and all its descendants are moved. When you select the arrow tail, only the labels of the selected arrows are interchanged.
Swapping is a two step operation.
To cancel a swap after you have selected the first arrow, click in a background area of the diagram.
To complete the swap, select the arrow head of the Post-Flight Service branch.
The completed diagram illustrates how the swap operation simplifies interchanging two arrows.
An alternative to swapping the arrows is to move them. However, moving arrows in this situation requires more steps and tends to be more cumbersome than swapping.
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