Shannon Coates is an M.A. candidate enrolled at the School of Interactive Arts and Technology (SIAT) at Simon Fraser University. Her interest in information technology for health care applications led her to join the ATIC lab with Dr. Balka as her senior supervisor. Shannon is pursuing research related to handovers in health care and informational continuity of care, with an eye to developing design guidelines for the creation of new systems for the management of patient information in the pre-hospital care chain.