Re: Outlook users with active sync attachment

[Vijay Kumar <vallamsetti@aus.edu>]

Hello Nathan,

The value that resolved the issue is zimbraMobileMaxMessageSize, but to be uniform we updated the other two values to 25MB -
zimbraMTAMaxMessageSize & zimbraFileUploadMaxSize.

Thanks

Best Regards,

Vijay Kumar, PMP,ITIL
Senior Systems Engineer
Information Technology Department



Tel   +971 6 515 2186
Fax  +971 6 515 2120

American University of Sharjah
PO Box 26666, Sharjah
United Arab Emirates
http://www.aus.edu
vallamsetti@aus.edu

 

On 9/7/16 1:35 PM, Lager, Nathan T. wrote:

Glad to hear it.  I'd forgotten that there are two values related to attachment size.  Did you have one set and not the other? 

Sent from my Verizon, Samsung Galaxy smartphone

-------- Original message --------

From: Vijay Kumar <vallamsetti@aus.edu>

Date: 9/7/16 00:19 (GMT-05:00)

To: Nathan Lager <lagern@lafayette.edu>, zimbra-hied-admins@sfu.ca

Cc: Systems Team <systemsteam@aus.edu>

Subject: Re: Outlook users with active sync attachment

Thank you Nathan for the response, The issue is resolved after modifying the value zimbraMobileMaxMessageSize,

Best Regards,

Vijay Kumar, PMP,ITIL
Senior Systems Engineer
Information Technology Department



Tel   +971 6 515 2186
Fax  +971 6 515 2120

American University of Sharjah
PO Box 26666, Sharjah
United Arab Emirates
http://www.aus.edu
vallamsetti@aus.edu

 

On 9/6/16 6:09 PM, Nathan Lager wrote:

I can't offer much assistance, other than confirmation that this is not
a problem for us.  We have a 50mb attachment limit, and I've never
received a report of attachment issues within that limit.



On 09/06/2016 04:48 AM, Vijay Kumar wrote:

Hello everyone, Outlook users with active sync reported issues in
receiving larger attachments ( more than 7MB) using Microsoft Outlook -
Active sync configuration, The file is striped out at 7MB resulted
corrupted. The issue is only noticed with Outlook Exchange active sync
users, Zimbra Connector for Outlook and Web mail attachments are
perfectly fine, We have 20MB configured as attachment size. Any thoughts
are highly appreciated. Thanks Best Regards,

*Vijay Kumar, PMP,ITIL
*Senior Systems Engineer
Information Technology Department

AUS /> </span><span
style='font-size:10.0pt;font-family:Times;mso-bidi-font-family:

Tel   +971 6 515 2186
Fax  +971 6515 2120

American University of Sharjah
PO Box 26666, Sharjah
United Arab Emirates
http://www.aus.edu <http://www.aus.edu/>
vallamsetti@aus.edu <mailto:youremail@aus.edu>

 

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