Connect with Us

Our case managers are available Monday-Friday, 9am-4:30pm (excluding statutory holidays). Appointments may be held outside of these hours, by request. For after-hours support, please visit our Get Help page for 24/7 services.

Virtual Support

Please call 778.782.7233, email sv-support@sfu.ca, or text to connect with a case manager at their cell numbers listed below. Or come to one of our Zoom drop-in sessions. No appointment is necessary.

Zoom drop-in session times:

Mondays and Thursdays: 10:30am-12:30pm
Tuesdays and Wednesdays: 1:30-3:30pm

Important Notice for Monday, December 9 2024: Our Zoom drop-in session today is cancelled. Please email a case manager at sv-support@sfu.ca to set up an appointment or come to one of our other drop-in sessions this week.

Drop In Here

Please note that clicking Drop In Here during the times listed above will move you to a private waiting room. An SVSPO case manager will invite you to join the private virtual meeting room once it is available.

To disclose information and receive support anonymously, you may choose to have your video off and/or to display a name of your choice during the virtual session.

In-Person Support

Our case managers can meet with you by appointment at any of our three campuses. Or contact us to discuss off-campus meeting location options.

Please call our support line 778.782.7233, email sv-support@sfu.ca, or text a case manager directly to book an in-person appointment.

We have moved! The SVSPO has re-located to West Mall Centre (WMC) 1301. The wayfinding video below explains how to get to our new location from the Tim Hortons in West Mall Centre.